Privacy policy

Last Updated: January 1, 2026

This Privacy Policy describes how Powell Gaines (the "Site", "we", "us", or "our"), operated by スエダ商事株式会社, collects, uses, and discloses your personal information when you visit or make a purchase from powellgaines.shop.

1. COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

  • Device information: Collected automatically via cookies, log files, web beacons, tags, or pixels.

  • Order information: Collected from you to provide products or services, process payment, ship orders, and provide invoices/order confirmations.

  • Customer support information: Collected directly from you when you contact our support team.

2. SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use SHOPLINE to power our online store.

  • We share your information with shipping carriers to deliver your products from our facility in Osaka, Japan.

  • We may share your Personal Information to comply with applicable laws and regulations.

3. YOUR RIGHTS

As a global store, we respect your privacy rights:

  • Singapore Customers: We handle your data in accordance with the Personal Data Protection Act (PDPA).

  • Japan Operations: As a Japanese entity, we comply with the Act on the Protection of Personal Information (APPI).

  • GDPR: If you are a resident of the EEA, you have the right to access the Personal Information we hold about you and to ask that your personal information be corrected, updated, or erased.

4. COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies.

5. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to erase this information.

6. CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

  • Brand Name: PowellGaines

  • Legal Entity: スエダ商事株式会社

  • Email: supports@powellgaines.shop

  • Phone: +81 90-5781-6794

  • Physical Address: 大阪府吹田市片山町４丁目１番５号３０１号室 564-0048

  • Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (JST)